Question 1

What’s the difference between a Security Health Check and a pentest?

Accepted Answer

The Health Check is a fast, high-signal snapshot (~2 days) designed to identify the few risks that matter most before a milestone, with a prioritized plan you can ship.
The Deep Mobile Pentest is deeper and timeboxed for coverage on one platform (iOS or Android), intended for situations where mobile risk is core and you need depth.

Question 2

What does “business-first” mean in practice?

Accepted Answer

We translate findings into the business risks founders actually manage: deal friction, trust and churn risk, support load, and roadmap risk.
We keep that translation grounded in evidence and written scope—no inflated claims.

Question 3

What do you need from us to start?

Accepted Answer

An installable build (or TestFlight / equivalent), test accounts/roles (or self-provisioning), and 2–3 critical flows + your milestone.
If something isn’t available, we either timebox it and label assumptions, or we exclude it and propose a follow-up.

Question 4

Do you test production?

Accepted Answer

We prefer staging that’s close to production. Production testing can be included only when explicitly agreed and kept non-destructive and timeboxed.

Question 5

What do we get at the end?

Accepted Answer

A decision-ready summary (founder/CTO safe), written scope + assumptions, and prioritized themes with concrete next steps and verification guidance.
We optimize for clarity and actionability, not report length.

Question 6

How do you avoid scan noise?

Accepted Answer

We use tools where they help, but we don’t ship scan dumps. Every reported item must be interpretable, relevant, and actionable.

Question 7

Do you guarantee you’ll find everything?

Accepted Answer

No. We don’t claim exhaustive coverage unless scope and timebox explicitly support it. We are explicit about what was tested and what wasn’t.

Question 8

How do you label what’s verified vs assumed?

Accepted Answer

We write scope and assumptions up front, and we label constraints and non-verified areas explicitly in delivery.

Question 9

What does ‘verification’ mean?

Accepted Answer

Verification means validating that a previously reported item is fixed in a new build/environment, with evidence. It’s not the same as re-testing everything.

Question 10

How do you handle confidentiality and data?

Accepted Answer

We minimize data collection, prefer test accounts and synthetic data, and keep evidence only as detailed as needed to make fixes and verification unambiguous.
See Privacy for the public-facing data handling stance.

Question 11

Is this a fit if we’re not mobile-first?

Accepted Answer

Our default specialization is mobile-first, cloud-aware. If your product is primarily web or internal IT, it may not be the best fit.
If you’re shipping a digital product where users, access, and sensitive data matter, we can usually help—especially around the flows that drive business risk.

Question 12

What if we need continuous support?

Accepted Answer

The retainer is designed for continuous risk reduction and fix verification. Many companies start with a Health Check, then continue on a retainer for a tighter loop.

Clear answers, no ambiguity.

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