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How we work

Calm, evidence-backed security work—built for shipping.

Clear scope, business-first prioritization, and verifiable next steps—so you can reduce deal friction and ship with confidence.

Async-first by default. Response within 1–2 business days.

Scope and evidence are non-negotiable

We don’t do vague claims. Every engagement starts with written scope, and every finding is either evidence-backed or explicitly labeled as an assumption.

  • What we tested vs what we didn’t

  • What we observed vs what we inferred

  • How to verify fixes (so progress is provable)

Prioritized for founder decisions

We translate findings into business risk and timing: what matters before fundraising, a partnership deal, or a major release—and what can wait.

  • Deal friction risk: what is likely to trigger questions in diligence

  • Trust risk: what can show up as churn, support load, or reputational damage

  • Roadmap risk: what can block releases or force late rework

The engagement flow

1
Intake (async)Build(s), accounts/roles, 2–3 critical flows, and constraints.
2
Scope confirmationWe write down what’s included, what’s excluded, and the assumptions.
3
Execution (timeboxed)Focused validation on the highest-impact themes.
4
DeliveryPrioritized next steps + verification guidance.
5
Optional follow-upVerification after fixes (timeboxed).

What we need from you

  • An installable build (or TestFlight / equivalent)

  • Test accounts/roles (or a way to self-provision)

  • Your milestone and 2–3 critical flows

  • Constraints (staging vs production, feature flags, rate limits)

If something isn’t available, we don’t pretend. We either timebox it and label assumptions, or we exclude it and propose a follow-up.

Data handling (high level)

We minimize data collection, prefer test accounts and synthetic data, and keep evidence only as detailed as needed to make fixes and verification unambiguous.

  • Prefer client-managed file share for sensitive artifacts

  • Avoid unnecessary sensitive data in evidence

  • Retention is bounded and purpose-driven (see Privacy for the public stance)

What we don’t do

  • Fear marketing or inflated claims

  • Scan dumps without interpretation

  • Open-ended scope creep

  • Org-wide audits and compliance certifications (unless explicitly scoped as a separate engagement)

  • Incident response under a standard engagement (separate contract if needed)

Start a conversation

Leave your email and we’ll get in touch within 1–2 business days.

Privacy

Prefer email? hello@firelandlabs.com

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